Training
Closing the Training
It is important to close the training. Often this step is overlooked due to time constraints.
Some trainers feel that the evaluation serves as the closing activity. However, closings are
different from conducting an evaluation of the program. They provide a way to summarize
or wrap-up the training content as well as an opportunity to close out the emotional
aspects. Done well, closings help participants draw a boundary between the training and the rest of their lives.
- If at all possible, allow time for participants to fill out evaluation forms before the
end of the session. This time allowance will greatly increase your response rate.
You also may wish to have participants exchange the evaluation for a certificate of
completion or continuing education documentation.
- Remind participants of the handouts you’ve provided for their future reference or
to share with others.
- If appropriate, refer the participants to the appropriate local resources for further
questions. Make sure you have the correct addresses and telephone numbers for
any organizations to which you refer participants. The PowerPoint presentation
contains referral information about several national resources. You can customize
the presentation with the local information.
- If you are willing to be contacted after the session, distribute business cards,
include your information on a handout or customize the title slide to the
PowerPoint presentation with your name and telephone number.
- Thank participants for their participation, attention and comments. If the
presentation is sponsored by an agency or organization, or if you are there because
of an individual’s invitation, be sure to mention these individuals and organizations
by name and thank them as well.